All orders before 2:00pm PST are processed the same business day upon placing your order and receiving confirmation.
WHEN WILL MY ORDER SHIP?
All orders before 2:00pm PST are processed the same business day upon placing your order and receiving confirmation. You will receive another notification when your order has shipped along with tracking information for your package.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Depending on your location, North American orders should arrive approximately 3 to 9 business days once your items are picked up from our warehouse.
DO YOU OFFER A FREE SHIPPING OPTION?
We currently offer flat-rate and free shipping options to the US and Canada.
- 🇨🇦 Free shipping on all orders $60+
- 🇺🇸 Free shipping on all orders $50+
Please refer to the checkout page in your shopping bag for accurate fees.
TAXES AND DUTIES
The prices shown on the website do not include applicable taxes, duties, or shipping fees.
If total order value exceeds $800 USD, and depending on where your shipping location is, your country’s customs office may impose import fees, declaration fees, import duties (tariffs), and/or taxes. For all orders, fees required for customs clearance are the sole responsibility of the customer and may be charged upon arrival.
For more information on customs, duties, taxes, and other import charges, please contact your local customs office.
WHERE DO YOU CURRENTLY SHIP?
COOLIQ currently offers flat rate and free shipping options to the following countries:
- United States
- United Kingdom
We're actively growing and expanding our shipping capabilities, so if you don't see your country listed, feel free to email email@example.com to get the shipping and sipping started in your destination.
Please note, we do our best to provide the most accurate shipping estimates. However, these timelines are not guaranteed as shipping delays can occur due to a high volume of orders or postal service problems that are outside of our control.